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Will operators Flex their muscles post-pandemic?

June 22, 2021 @ 12:30 pm - 1:30 pm

Join Chris Borland, React News editorial director, as we explore the future of flexible workspace in a post-pandemic world. A growing number of corporate occupiers are embracing a shift to permanent flexible working, including Standard Chartered, which signed a deal to allow 95,000 employees to use 3,500 IWG offices. On one hand there has been a growing appetite for enterprise deals, although, on the other some flexible operators have had to cut rates to survive the pandemic. The discussion will focus on how workspace solutions will work in the future.

• Will increased appetite from corporate occupiers on the back of Covid-19 for enterprise deals endure?
• What does hybrid working look like post-pandemic and will it be a long-term positive for the flex industry?
• Are there challenges for businesses to upskill junior employees with a more fragmented flexible office network?
• Some flexible office competitors cut rates to survive, what happens now we’re exiting the pandemic?
• Does rising levels of grey space present opportunities to gain access to better locations?
• What do you believe is the majority landlord view of flexible office providers?
• Will franchise deals and management agreements become more relevant methods to grow networks than traditional leasing deals?


Mark Dixon

Mark Dixon

Founder and CEO at IWG Plc

Chief Executive Officer and founder, Mark Dixon is one of Europe’s best known entrepreneurs. Since founding the Regus Group in 1989, he has achieved a formidable reputation for leadership and innovation. A recipient of several awards for enterprise, Mark has revolutionised the way business approaches its property needs with his vision of the future of work.

With over 3,500 buildings globally spanning brands including Spaces, Regus, Signature and HQ, IWG is located in every major town, city and transport hub worldwide, so start-ups, global companies, and every business in-between can work wherever they need. IWG is already working with the majority of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Standard Chartered amongst its customers. Under Mark’s leadership, IWG aims on expanding its network, mostly by franchise, to provide a flexible workspace in every village, town and city.

Tom Bolland

Tom Bolland

Head of Occupier Solutions at BNP Paribas Real Estate

Tom is Head of Occupier Solutions UK and has been with BNP Paribas Real Estate for a combined period of nine years. The Occupier Solutions team deliver the full service offering across portfolio management, occupier strategy and tenant representation, supporting corporates with driving real estate strategy and decision making to maximise positive impact on the corporate business balance sheet and P&L.

Tom has been pivotal in assuring cohesion and management between BNP Paribas, BNP Paribas Real Estate and Strutt & Parker’s shared clients. Tom also sits on the BNP Paribas Real Estate Commercial Exec across all of the BNPPRE UK commercial businesses and oversees all EMEA frameworks for corporates.

Before returning to the BNPPRE, Tom lived in Hong Kong for seven years and worked in Tenant Representation as well as the Design & Build sector.

Alison Webb

Alison Webb

Future of Work Lead at Lendlease

Alison Webb is the Future of Work Lead for Lendlease, and is a passionate workplace and design enthusiast, change agitator, and urbanist.

In her role, Alison advocates for the current and future needs of employees and tenants in the commercial places we create.

She also brings to market new product and service offerings for Lendlease’s office tenants that support a happier, healthier experience of work.

James Lowery

James Lowery

Head of Storey at British Land

James leads Storey, British Land’s flexible workspace business.

James developed the initial strategy back in 2016 and has since grown the business to 350k sq ft across 12 locations within the British Land portfolio.

He has a background in engineering, strategy consulting and new venture development.


June 22, 2021
12:30 pm - 1:30 pm


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Chris Borland – REACT News editorial director